Disclaimer Televox



The following testimonials are excerpts from letters, faxes, E-mails, and published articles from Advanced Ortho clients and are separated by category. The authors of the testimonials have no financial interest in Advanced Ortho Systems.

Overall Satisfaction

"I want you to know how happy I am to be a client of AOS. Your unique and innovative software has been vital to the success of my practice. I never doubted that AOS could deliver what was promised, but it has exceeded my expectations."  

Colorado Orthodontist


"I have been happy to recommend AOS to other doctors who have then chosen AOS to operate their orthodontic practices. AOS has truly taken us to a new level of technology in orthodontics!"

Franci Raines, Manager
Tennessee Valley Orthodontics


"How is my orthodontic software relationship going? Great!! I still firmly believe that the company, AOS, is innovative, gives excellent support and training. More importantly, they give you what they promise."

Excerpt from 'The Road to Paperless Nirvana'  Written by Hugh R. Phillis, DMD and published in the Orthodontic Cyberjournal.


"We have been on AOS Program Director for 4 years now and I am pleased to write this letter of recommendation for AOS Program Director and AOS support."

Janet D. Pappas, DMD
Patricia M. Tapley, DMD


"I wanted to take a moment to express our satisfaction and gratitude. When we approached you we were desperate; our computer system had just crashed and our office was in a state of disarray. Dr. Shemirani had read about your online delivery system and while I shopped around and collected data about other software companies, he remained firm in his desire to give AOS a try. I was skeptical.

We called several of your references, all of whom were very happy with the software and the online delivery system. I remained skeptical and quite honestly figured most of it was a sales pitch. I was so accustomed to companies who made empty promises; I didn’t think you would deliver. But what a pleasant surprise! I have never been so happy to admit that I was wrong!"

Baleen B. Shemirani, Manager
Bobby Shemirani, DDS, MS



“I want to tell you that I am very impressed with how your business runs, and how great your staff has been. I don't always understand all the "tech stuff", but your system administrator spends as much time as is necessary explaining and re-explaining things to me. In addition, everyone has been very thorough and readily available, and it is much appreciated. I have dealt with many people and many companies while opening my new practice over these past two months and the customer service of AOS clearly stands out above the rest! I have been telling everyone in my residency about you guys, and I look forward to continuing to work with you all.” 

Michael K. DeLuke, DDS, MDS


Program Director Capabilities

"I just had to get back to you. Your trainer reviewed the latest version with my administrative assistant and she just couldn't stop raving about it. The fact is, AOS Program director is probably the finest software system for medical or dental usage ever conceived. Major kudos to you and your team."

Mark J. Perelmuter, DMD, MS


"I look forward to expanding my use of this very sophisticated and comprehensive software.  It will lead me to being paperless. The software and technology are already there but my staff and me can only accommodate so many changes at once."

Excerpt from 'The Road to Paperless Nirvana'  Written by Hugh R. Phillis, DMD and published in the Orthodontic Cyber
journal.


"I assisted a large orthodontic practice with 3 locations in the transition from an old management system to AOS Program Director. The program is customizable and friendly. There is never just 'one' way to accomplish a task, so each of the employees has been able to develop their own custom settings and processes. There are many functions available to them that they have yet to utilize, but it is nice to know that when they are ready, the functions are included in this full-featured program.

I would highly recommend this system to any office looking to make a change."

Colleen M. Fodrey
Consultant


"Bryan is a true visionary that knew there was a better way of providing orthodontic management software. Because of his intelligence and foresight he was able to make a comprehensive system that integrates with any program a reality."

Colorado Orthodontist


"Program Director has incorporated so many useful features I can't think of any it doesn't address. We are able to customize many aspects of the program to fit our needs and preferences. Navigation through various screens is quick with many shortcuts to those frequently used.

We look forward to working with AOS to keep our practice efficient and on the cutting edge of technology."

Janet D. Pappas, DMD
Patricia M. Tapley, DMD


"I love working with the software and learn something new and useful everyday. The capacity of the software is outstanding."

Baleen B. Shemirani, Manager
Bobby Shemirani, DDS, MS


Training

"Your trainer is a wonderful ambassador for your company. She is smart, patient and kind and a joy to spend time with. She is a gifted teacher and I feel the training she provided for me and my staff was invaluable."

Colorado Orthodontist


"Your trainer did an excellent job with initial training. We only wish we could have had her longer."

Janet D. Pappas, DMD
Patricia M. Tapley, DMD


"Your trainer arrived at our office when we were at our lowest point; our computer system had just crashed and our office was in a state of disarray. We were missing data, patient files and vital financial records. We had a long road ahead of us, as we would have to manually re-create those records. In my mind I figured the trainer would come to our office, spend a couple of days showing us the program, train us on how to use it and be gone.

Boy was I wrong! Upon her arrival she made it clear that she was here to help. She rolled up her sleeves and helped us tackle our mess! She arrived early each morning and left late in the afternoon. She left our office with the promise that she would do whatever it took to get us up and running as soon as possible. She made good on her promise."

Baleen B. Shemirani, Manager
Bobby Shemirani, DDS, MS


Support

"The level of assistance and training that were provided during the installation and startup of our system was remarkable and it continues as we evolve into all of the innovative features AOS has to offer. The staff has always been more than pleasant and helpful each time we call." 

Franci Raines, Manager
Tennessee Valley Orthodontics


"I specifically wanted to compliment you on customer service. My staff has been very pleased."

Mark J. Perelmuter, DMD, MS


"The most pleasant surprise regarding AOS is the staff. I thought the odds were against having so many kind and efficient people in one company.

Since my training, I have called support more than once and the staff is always so friendly. It doesn't matter how many times I've called, they always make me feel like they are happy to hear from me. They are so smart, capable and able to solve my dilemma with ease and grace.

I have no idea how your system administrator makes things work, but he is incredibly efficient at solving 'issues' and seems to have a solution for all my concerns. He is very friendly and never condescending, despite my lack of experience in the field."

Colorado Orthodontist


"I really appreciate the amazing customer support. It is wonderful peace of mind to know that we have a trusted and capable company to depend on. We just pray that your commitment to customer service will remain so strong."

Baleen B. Shemirani, Manager
Bobby Shemirani, DDS, MS


"We appreciate the capabilities of AOS but having previously used orthodontic software from another well known vendor we most especially appreciate the stability and support provided by AOS. The system has been stable and errors are few.

With our previous system we waited hours or days for someone from support to even return our calls. The availability of knowledgeable support is excellent. With AOS we do not have the battle between software and hardware support so often encountered. Your staff has always helped us with our upgrades at a time convenient for our schedule so as to eliminate down patient time.

Janet D. Pappas, DMD
Patricia M. Tapley, DMD


Internet Program Delivery

"AOS' Internet Program Delivery has proven itself to be the epitome' of convenience and functionality. We love the ability to logon to Program Director 24 hours a day from anywhere that we have an Internet connection!  It is also comforting to know that our data is so well protected in your datacenter. We could never afford to provide all those safeguards in all of our offices." 

Franci Raines, Manager
Tennessee Valley Orthodontics


"As of July 2003, I took the plunge with a new upgrade from AOS to its IPD version. Most unique was the fact that the server for the network was based in their office: connection to the network was done via the Internet. Why would I do that, you ask? The advantages - they have the software all the time to tweak, revise, correct, and improve. This means no waiting months and months for the next upgrade. They are responsible to back it up daily on redundant servers in various locations to insure security and access. This is better than my best efforts in house. This setup allows for inexpensive, reliable ‘thin-client’ hardware that is tailored for limited scope applications like in orthodontic offices. It requires no big in-house server and no on-call network service guy was needed to set it up.

New technology and applications excite me and I could also see the future applications and expansions into increased patient Internet applications for the office. And as you might guess, I like to stay close to the leading edge."

Excerpt from 'The Road to Paperless Nirvana'  Written by Hugh R. Phillis, DMD and published in the Orthodontic Cyberjournal.


"The only times we have really been down were for hardware upgrades and recently we went on the Internet version while our server was upgraded so we remained continuously operable."

Janet D. Pappas, DMD
Patricia M. Tapley, DMD